90jll's commitment to responsible gaming
90jll believes that online gaming should be a safe form of entertainment. Our responsible gaming tools and guidelines will keep you informed and protected.
90jll is always by your side to ensure a safe gaming environment.
What is responsible gaming and why does it matter?
Online gaming is a popular form of entertainment for millions of people. But like any entertainment, it stays enjoyable only when kept under control. Responsible gaming means maintaining gaming as a healthy habit through proper management of your time, money, and emotions.
At 90jll, we believe every player has the right to play in a safe environment. That is why we provide multiple tools and resources to help you make the right decisions. If gaming ever becomes a source of stress rather than enjoyment, that is a signal to stop.
Our protection tools
90jll gives you full control over your gaming experience — use the tools below to easily set your own gaming limits.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and at least 24 hours' notice is required to change it.
Time-Out
If you want to take a break for a few days, use the time-out option. It temporarily suspends your account for anywhere from 24 hours to 30 days. During this period, logging in or making deposits will not be possible.
Self-Exclusion
If you feel gaming is becoming a problem, you can use self-exclusion to keep your account closed for an extended period. This decision cannot be reversed before the set period ends.
Betting Limit
Set your own cap on how much you can wager in total per session. This prevents overspending on impulse and keeps your budget under control.
Support Center
For any issue, 90jll's live chat support is available 24/7. Our trained team is always ready to assist you in both Bengali and English.
Reality Check
Pop-up reminders at set intervals will let you know how long you have been playing. These alerts keep you aware of how much time you are spending in a gaming session.
Warning signs of problematic gaming
It is not always easy to tell when gaming is becoming a problem. If you notice any of the signs below in yourself, seek help — contact the 90jll support team without delay.
This is known as "chasing losses" and is one of the main signs of problematic gaming.
Secrecy often signals that gaming is getting out of control.
If work, studies, or family time are suffering because of gaming, take a break.
Going over your budget means losing control of your gaming.
Healthy gaming tips
Set a budget in advance
Decide how much you will spend before you start playing. If you lose that amount, do not regret it — treat it as the cost of entertainment.
Set a time limit
Assign a time limit to each session and stick to it strictly. When the time is up, take a break.
See it as entertainment
Do not think of gaming as a source of income. It is entertainment, so always keep that perspective.
Play when you are in a good state of mind
Never game when you are feeling down, anxious, or under the influence of alcohol. Decisions made with a clear head are always the best decisions.
How to use the protection tools
These tools can be activated easily from your 90jll account settings. Follow the steps below.
Log In to Your Account
Go to the 90jll login page and enter your username and password to access your account.
Go to Account Settings
Click on your profile icon in the top right corner and look for the "Account Settings" or "Responsible Gaming" option.
Set the limits you need
Choose whichever you need — deposit limit, betting limit, or time-out — and enter the amount or time period.
Confirm
Save your changes. Reducing a deposit limit takes effect immediately; increasing it may require a 24-hour wait.
Contact us if you need help
If you have trouble with settings or need self-exclusion, contact us via live chat or email [email protected] — the team is available 24/7.
Contact us if you need help
If gaming becomes a problem, never try to handle it alone. The 90jll support team and specialist organisations are always there for you.
Live Chat Support
90jll's live chat is available around the clock, seven days a week. Chat in Bengali and get immediate help.
Email Support
For any responsible gaming question or request, email: [email protected] — in both Bengali and English.
Expert Advice
Seeking guidance from a mental health professional is very effective for gaming addiction. Talk to your family or a trusted friend.
Important message
Gaming problems are real, and asking for help is not a weakness. 90jll always puts the wellbeing of its players first. If you feel gaming is having a negative impact on your life, contact us today or activate self-exclusion from your account. Your wellbeing is the greatest win.
Protecting minors
90jll firmly believes that online gaming is for adults only. No one under 21 years of age may open an account or play on this platform.
Our request to parents: use parental control software on your device and educate children about online gaming. Keep browser passwords and account details out of reach of your children.
If you suspect a minor is using 90jll, notify us immediately at [email protected]. We will act quickly.
Commitment — our promise
90jll is committed to being a safe and trustworthy platform. We ensure:
- Every game is operated under fair play principles
- Your data is protected through SSL encryption
- Financial transactions are fully secure and verifiable
- Alerts are automatically triggered for suspicious activity
- The support team provides service in Bengali 24/7
- A strict verification process is followed to prevent access by minors
Responsible Gaming FAQ
Play responsibly, enjoy every moment
Every game at 90jll is fair and safe. Use the protection tools to build a healthy gaming habit today.